Thomas Telford Ltd.
Human-centred model of single window using the example of Port of Bar, Montenegro
For the past 60 years, human-centred design (HCD) has been considered a preferred design approach for maritime single windows and ways to understand user needs. The idea proposed in this paper is a very effective way to integrate HCD into the maritime single window floor by engaging stakeholders in maritime, which is suitable for human development and participation. This was done through a panel discussion with an end-user model, with a particular focus on the navigation of commercial vessels....
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2023
Ana Radulovic
